FAULT Database

The FAULT or DEFECT database must be used to log any faults of any nature, resulting in down time or not. The interface to the database consists of a WWW form which must be edited and then submitted - such entries are printed by the duty staff first thing in the morning, and distributed to section leaders for prompt action. If you don't log it, now'ts gonna happen!

Note that the FAULT database is the only way to communicate with ING day-time staff in the morning (the OPERATIONS LOG BOOK will only be read if staff happens to be in the JKT control room). So if you require the CCD to be filled in the morning, because you left early due to bad weather for example, than submit a fault report saying so.

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Pull up a NETSCAPE session on lpss10.

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Click on the link `Fault Database' on the ING home page (http://orion.roque.ing.iac.es/faultdb/).

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Click `New Report'

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Fill in all the required fields, and optional fields when applicable. Although it is difficult to write proper language at five in the morning, please try to be clear in your phrasing.

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Click `Submit Report'

You can see your fault report and the response from ING staff to the report in the following way:

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Click on the link `Fault Database' on the ING home page (http://orion.roque.ing.iac.es/faultdb/).

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Click `Search'

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In the `Date Reported' field type

          > 19980613

Include the > sign as well !! This will return all faults issued after 13 June 1998.

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At the bottom of the form, make sure enough faults will be returned.

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Click `Search DB' at the top of the form. This will return a number of faults. If you did not enable the `Use full-screen output' flag, you have to click `M' to see all information regarding the fault.