Isaac Newton Group of Telescopes

Roque de Los Muchachos

La Palma

 

 

 

Dear Colleague,

 

Welcome to the island of San Miguel de La Palma and to the Telescopes of the Isaac Newton Group. May I wish you a safe, productive and enjoyable visit.

 

Please take a few minutes to read the accompanying notes: they are intended for all users of the 1m Jacobus Kapteyn Telescope, the 2.5 m Isaac Newton Telescope and the 4.2m William Herschel Telescope, known collectively as the Isaac Newton Group.

 

The notes will give you some idea of how we operate, and they set out some fundamental information that is vital to know (such as meal times). If you discover any mistakes in them or feel that they can be improved, please add a note to the feedback form you will be asked to complete at the end of your stay.

 

During your stay you will meet or see many of our staff; all of them are here to make your observations possible and successful, so please do not hesitate to ask anyone for advice or assistance. The staff you will interact with most are listed below with a brief description of their duties.

 

·        Support Astronomer (SA): Each run is allocated a SA whose role is to help you maximize the scientific returns from your trip. He or she will have contacted you or the principal applicant in advance and will help you interact smoothly with the rest of the Observatory. The SA will introduce you to operating the instrument and telescope on the first night of your run. When things are running satisfactorily he or she will probably leave you in peace unless you request differently.

 

·        Telescope Operator (TO): The INT and WHT each have a Telescope Operator whose role is also to support you and help you get the best out of the equipment. Your TO also has an important role to play safeguarding the telescopes, their associated equipment, and yourself. There will be times when the TO will have to close down the telescope for safety reasons. If  he or she does so then it will be because of criteria based on design limitations and experience. Your understanding, if this happens to you, would be much appreciated.

 

·        Duty Engineer (DE) / Incident Officer (IO): There is one Duty Engineer on site each day and night. His or her name is posted in the control room.  This person will be available in one of the telescope buildings until 23.00 hours (contact via the intercom using code F79). In the event of a fault or an emergency, first contact the WHT Telescope Operator for advice and if necessary you may call the Duty Engineer at any time (extension 522 at night, room 317 in the houses). 

 

You will have noticed that I wished you a safe visit in my opening paragraph and have mentioned safety in several other places. I make no apologies for this since there are many potential hazards associated with operating large pieces of moving equipment in the dark on a mountain top. We do our best to minimize the hazards but we rely very much on your cooperation to maintain a good safety record. Please obey safety rules and instructions, and heed advice. If you are uncertain about anything, do not hesitate to ask.

 

Finally may I wish you once again a very successful visit.

 

Rene Rutten

Director of  ING

 

 


NOTES FOR VISITORS TO THE ISAAC

NEWTON GROUP OF TELESCOPES

ON LA PALMA

 

CONTENTS

 

 

        Page

On arrival                                                                                                                   4

First aid and emergencies                                                                                         4

Fire                                                                                                                             4

ING Safety Policy                                                                                                      5

Meals                                                                                                                         5

Accommodation                                                                                                          6

Official transport to and from site                                                                             6

Transport on site                                                                                                        7

Walking                                                                                                                      7

Communications                                                                                                         8

Mechanical Workshop                                                                                              8

Telescope Buildings                                                                                                   9

On departure                                                                                                              9

Feedback Form                                                                                                          10
1.         ON ARRIVAL

 

On arrival you will have been directed to one of two receptions, depending on the time of day or other circumstances. One reception is in the Residencia and it operates like the reception in a hotel. It is not manned overnight but if you arrive late,  you will find a key for your room and a Visitor’s Pack containing these notes and a torch on the reception desk.

 

 

2.         FIRST AID AND EMERGENCIES

 

There is a First Aid room in the Residencia and one in the INT building. First Aid Kits are also located in the JKT and WHT kitchens.  In case of an emergency contact the Incident Officer who is on site 24 hours a day. His name is displayed on the notice-board in the entrance lobby of the INT, and on the noticeboards in each Control Room.

 

If you a have a medical condition which may be significant in the event of an accident or emergency, please let the Head of ING or Incident Officer know. With your permission, they will ensure that the essential personnel are aware of the condition. Be assured that all medical matters are treated in strict confidence.

 

If you feel unwell, notify the Incident Officer, or get someone to do so for you. For your own safety do not, under any circumstances go to your room and lie down without first telling someone. If someone else tells you they feel unwell, make sure the Incident Officer is informed.

 

In any kind of emergency, contact the Incident Officer by making an F79 call on the intercom. At night, telephone room 317 by dialing 522.

 

FIRE ROUTINE PROCEDURES

 

A fire team has been established on the mountain top to co-ordinate the safe evacuation of staff from the telescopes in the event of a fire.  The fire team consist of:

 

Operation team

Operation team manager

Duty technicians

 

If you discover a fire:   1. Raise the alarm at once by operating the nearest Break Glass Fire Alarm Operating Point. 2. Call the Fire team for assistance on the intercom (F 79).  If trained to use fire extinguishers and you feel that you can easily extinguish the fire, attempt to do so with the equipment provided, but do NOT take personal risks.  If you cannot tackle the fire, the fire gets out of control, or you escape route is threatened, leave the building quickly and calmly by the nearest available escape route, wherever possible, assisting in evacuating visitors.

 

Do not stop to collect personal belongings.

Do not use the lifts.

 

On hearing the evacuation signal (continuous sound of the fire alarm):  leave the building quickly and calmly by the nearest available escape route, wherever possible assisting in the evacuation of visitors.

 

Do not stop to collect personal belongings.

Do not use the lifts.

 

Fire assembly point:  The normal place of assembly is the car park, however you may be directed to another area by a member of the Fire Team.  Do not re-enter the building until informed it is safe to do so by a member of the Fire Team.

 

If you believe someone is missing, inform the Fire Team, or the Fire Brigade Officer.

 

4.         ING SAFETY POLICY

 

A copy of the ING Safety Policy can be found on the ING web page: www.ing.iac.es/Intranet/safety/safetyindex.html.

Safety rules must be obeyed by all visitors.

 

The Incident Officer is always on site to deal with emergencies. All visitors must follow the instructions of the Incident Officer.

 

5.         MEALS

 

The meal times and costs are as follows:

 

Breakfast: All times  - 4.00 Euros

Lunch: 12:30 - 13:30 9.00 Euros

Dinner (Summer)18.00 - 20.00 - 9.00 Euros

Dinner (Winter)17:00 and 18:00  - 9.00 Euros

Dinner (Spring & Autumn)17:00 and 18:00 - 9.00 Euros

 

You can obtain meal tickets at the entrance to the Dining Room; the tickets must be filled in with your name, institution and date, written in capital letters, and then left on the table. Meals should be booked in advance on the sheets at the entrance to the dinning room in the Residencia.

 

Coffee and tea are available on a self-service basis at the WHT, INT and JKT at any time of the day.

 

 

 

6.         ACCOMODATION

 

The Residencia is operated by the IAC. Ask the Residencia Receptionist for your room keys. Residencia keys must be handed in to the Receptionist at the end of your stay. Leave a forwarding address for any outgoing freight or post.

 

Cost of lodging (1 night) Residencia                    36.24 Euros (billing done by IAC)                   

All invoices must be paid to the Residencia before departure.

 

To notify any changes in accommodation requirements, contact the Residencia administration from Monday to Friday between 9.00 and 15.00.

 

Please keep quiet in and around the Residencia since staff and visitors may be sleeping at any time of the day or night. At night lower the blinds on all windows and turn off unwanted lights.

 

7.         OFFICIAL TRANSPORT TO AND FROM SITE

 

The journey from Santa Cruz de La Palma to the mountain top takes about 1 hour (via Mirca). On weekdays staff transport leaves the Santa Cruz office at 07:45 to make the upward journey and leaves the site at 16:00 (15:30 on Fridays) to make the downward journey. Provided there are seats available you may use the Observatory cars to travel up and down; otherwise a taxi can be arranged for you. At weekends there is less frequent staff transport but it is not regular so would-be travelers should check well in advance.

 

The ING transport consist of a fleet of cars and 4-wheel-drive vehicles. Members of the permanent staff often drive straight from their homes to the telescopes in the mornings and vice-versa in the evenings without visiting the Santa Cruz de La Palma office. Others call in at the office for administration purposes or to receive visitors and drive them to the top. On weekdays you should report to the office before 07:45 in order to catch the transport.

 

For insurance and safety reasons, nobody may drive off the site without written authorization.

           

REMEMBER: Never make your own arrangements to travel up to or down from the site (by hire car, taxi, etc) unless you have contacted the Incident Officer and made sure the road and weather conditions are safe. In the winter period certain restrictions apply to travel up and down. You must follow these. A copy of winter procedures will be in your Visitors Pack when they apply.

 

8.         TRANSPORT ON SITE

 

Visiting observers may make use of the Seat Ibizas for transport around site, provided that they hold a current full driving license. Make arrangements via your SA. These cars may not be driven off site by visitors. Certain other vehicles are available from time to time for on-site use. Check with the Incident Officer. Visitors should never use the other 4 wheel drive vehicles.

 

The list of assigned Seat Ibizas is at the keyboard in the Residencia Reception. When you leave site, please put the keys on this keyboard (or, if necessary, the keyboard in the entrance to the INT). In winter do not attempt to use 4 wheel drive until you have been given instructions by your SA. Please look after these vehicles and keep them clean and tidy.  Please remember the speed limit on site is 40 Km/h.

 

Although the TO, SA and the visiting Astronomers on each telescope have a car assigned to them, there may be occasions, particularly during bad weather when the fleet cars cannot get up to the Observatory, so that the Incident Officer will need to re-assign the Seat Ibizas to other  users.

 

Please make sure you use dipped car lights consistent with safety and you drive on the right.

 

Beware of pedestrians.                                                                                              


 

CAR SCHEDULE

 

TOYOTA   HILUX 28 BX                                IO/DE                 

SEAT IBIZA 42 BL                                          WHT SA           

SEAT IBIZA 97 BK                                        WHT OBS       

SEAT IBIZA 47 BV                                         WHT/ INT TO 

SEAT IBIZA 43 BL                                           INT SA            

SEAT IBIZA 37 BK                                         INT OBSERVER

SEAT IBIZA 43 BL                                          JKT SA

SEAT IBIZA 38 BK                                        JKT OBSERVER

 

 

9.         WALKING

 

Please take care when walking around the site. There are many precipices and the rock is very unstable. Keep to roadways and marked paths. Beware of bad weather conditions: in poor visibility it is extremely easy to lose your way and snow or ice can make the shortest journey an ordeal. Be sure to collect a torch before it gets dark, and always carry it with you after dark.

 

If you intend to leave site to walk, always tell somebody before you leave or notify the Incident Officer.

 

10.       COMMUNICATIONS

 

For use of telephones, intercoms and e-mail there are full instructions in the Communications Guide, copies of which are in each Control Room and the administration offices.

 

Telephones: For external lines dial 0.  (International code is 00, code for UK 44;  Holland 31; Germany 49; France 33; USA 1) No zero is required for internal calls, or when calling IAC in Tenerife. Please log your private external calls made from the ING telescopes. (This does not include those made from the Residencia).

 

Fax: There are several fax facilities available to you as listed below:

 

Residencia:                                   922 40.55.01

Operated by the receptionist, available for incoming and outgoing faxes

 

INT Reception:                             922 40.56.46

Available on self-service basis. If you are unsure on how to operate it please ask.

 

WHT Fax:                                     922 40.55.67

Available on self-service basis. If you are unsure on how to operate it please ask.

 

ING Sea-level Office  main fax:      922 42.54.08

Not generally accessible but useful if you want to receive a confidential fax.

 

Director of  ING’s Office:              922 42.54.08

Not generally accessible but useful if you want to receive a confidential fax.

 

Mail: A mail bag travels up and down between the office and the mountain top each weekday. Outgoing mail may be posted in the WHT by placing it in the pigeon hole marked “S/C office” on the first floor; private post must have a stamp. Stamps and picture postcards are on sale at the reception desk in the Residencia from 9:00 to 19:00. Check “visitors” pigeon hole for incoming mail.

 

11.       MECHANICAL WORKSHOP

 

Should Mechanical Engineering assistance be required during your visit, a comprehensively equipped workshop staffed by experienced technicians is available Monday to Thursday between 9:00 and 16:00 hrs, and from 9:00 to 15:30 hrs on Friday.

Contact Kevin Dee, Head of Operations, to access this facility. Assistance outside normal working hours may be possible providing sufficient notice is given.

 

12.       TELESCOPE BUILDINGS

 

At night, keep lights to a minimum. Low-level lights only are permitted in the INT stair wells and main void: carry a torch when moving around the buildings. Keep the heat-lock doors closed also for reasons of fire safety.

 

Designated clean areas include computer rooms and control rooms.  Please do not bring food into them. Wear only indoor shoes (or overshoes) in these areas.

 

Alcoholic drinks are not allowed in the telescope buildings. Smoking is prohibited in all buildings.

 

Due to recent petty thefts at the ING, security boxes have been installed in each of the ING control rooms.  To safe guard your personal possessions we advise you to use these boxes, for items such as compact discs, tapes.  The key for the boxes are located on the respective visiting astronomers car key ring.

 

 

13.       ON DEPARTURE

 

Hand in your torch and pay your bills for private telephone calls from the telescope buildings at the IAC Administration Office. Fill in the on-line feedback form that can be obtained on the web at:

 

 http://www.ing.iac.es/Astronomy/observing/feedbackform.html

 

If you find scientific interesting results from your observing run please feel free to contact the editor of the ING Newsletter, Javier Méndez (jma@ing.iac.es). More information on our newsletter can be found at http://www.ing.iac.es/PR/newsletter.

 

 

R Miles

October 2002